Effective date: 1 September 2026
Global Trade Supplies Pty Ltd trading as TradeMark Wholesale (ABN 40 601 801 147) (“TradeMark Wholesale”, “we”, “us” or “our”) respects your privacy and is committed to responsibly handling personal information.
This Privacy Policy explains how we collect, hold, use and disclose personal information, including information collected through the TradeMark Wholesale website at www.trademarkwholesale.com.au (“Website”).
We seek to handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian
Privacy Principles (APPs) to the extent those laws apply to our activities.
Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.
The type of personal information we collect will depend on your interactions with TradeMark Wholesale.
We may collect information including:
When you access our Website, our Website infrastructure or service providers may also automatically record standard technical information such as:
We generally do not seek to collect sensitive information unless it is reasonably necessary for our activities and permitted by law.
We generally collect personal information directly from you. This may occur when you:
We may also receive information from third parties where reasonably necessary, including retailers, distributors, suppliers, service providers or business partners.
Where practical, you may interact with us without identifying yourself. However, we may require your identity and contact details where they are necessary to respond to an enquiry, locate a retailer, deal with a warranty matter or conduct a business transaction.
We may collect, hold and use personal information to:
We may also use personal information for another purpose where you have consented to that use or where the use is otherwise permitted or required by law.
We may disclose personal information where reasonably necessary for our business activities, including to:
We expect third parties handling personal information on our behalf to appropriately protect that information.
We do not disclose personal information to unrelated third parties for their own direct marketing purposes without consent unless otherwise permitted by law.
TradeMark Wholesale operates in Australia and our products are also distributed through retailers in New
Zealand.
Some third-party technology, hosting, cloud, communications or other service providers used in connection with our business may process or store information outside Australia.
The countries in which information may be processed can vary depending on the service providers we use. Where Australian privacy law applies to an overseas disclosure, we will take reasonable steps required by
law in relation to that disclosure.
Before publication, TradeMark Wholesale should confirm with its website, hosting, email and cloud providers whether personal information is stored overseas and, where practicable, identify the relevant countries here.
Our Website may use cookies and similar technologies to support Website functionality, security and performance.
A cookie is a small data file stored on your device by a website. Cookies or similar technologies may be used to:
Depending on your browser, you may be able to block or delete cookies through your browser settings. Disabling some cookies may affect how the Website operates.
If TradeMark Wholesale uses third-party analytics, advertising or tracking services in the future, this Privacy
Policy should be updated to identify those practices where appropriate.
Where permitted by law, we may use contact information to send you information about TradeMark
Wholesale products, promotions, news or other matters that may be relevant to you. We will comply with applicable Australian direct marketing and spam requirements.
Marketing electronic communications will provide an appropriate way to unsubscribe where required.
You can ask us to stop sending direct marketing communications at any time by:
Opting out of marketing will not prevent us from sending communications that are reasonably necessary for an existing commercial relationship, product enquiry, warranty matter or other non-marketing purpose.
We take reasonable steps appropriate to our circumstances to protect personal information from:
Our security measures may include a combination of administrative, physical and technical safeguards.
However, no internet transmission, email system or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as required for legal, accounting, warranty, insurance or legitimate business purposes.
Where personal information is no longer required and we are not legally required to retain it, we will take reasonable steps to destroy it or de-identify it.
Where the Privacy Act and Notifiable Data Breaches scheme apply to TradeMark Wholesale, we will assess suspected eligible data breaches and make notifications to affected individuals and the Office of the Australian Information Commissioner where required by law.
We may also take reasonable steps to contain, investigate and reduce potential harm arising from a security incident.
You may request access to personal information we hold about you. To make a request, contact us using the details below.
We may need to verify your identity before providing information.
In some circumstances, access may be refused or limited where permitted by law. If this occurs, we will provide an explanation where required.
We take reasonable steps to keep personal information accurate, complete and up to date.
If you believe information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us and request that it be corrected.
If you believe we have not handled your personal information appropriately, you may make a privacy complaint using the contact information below.
Please provide enough information for us to understand and investigate your concern.
We will acknowledge and investigate privacy complaints and aim to respond within a reasonable period. Where the Privacy Act applies and you are not satisfied with our response, you may have the right to make
a complaint to the Office of the Australian Information Commissioner (OAIC).
Our Website may contain links to retailer websites, supplier websites, social media platforms or other third- party services.
TradeMark Wholesale is not responsible for how third parties collect or handle personal information. We encourage you to review the privacy policies of third-party websites before providing them with
personal information.
We may update this Privacy Policy from time to time to reflect changes in:
The current version will be published on our Website and will display its effective or last-updated date.
For questions, requests for access or correction, or privacy complaints, please contact:
Privacy Officer
TradeMark Wholesale
Global Trade Supplies Pty Ltd
ABN 40 601 801 147
Unit 2, 62 Marigold Street
Revesby NSW 2212
Australia
Phone: (02) 9774 4545
Email: sales@tmws.com.au
